Account

All authentication is handled by Firebase Auth. Zupport.chat never sees your password — only the email address on file and a Firebase user ID.

Create an account

Go to /auth/register. You have two options:

Email and password

• Email — required. Used for sign-in and the verification link.
• Password — required. Minimum six characters.
• Confirm password — must match.

Click Create account. The app sends a verification email and shows a “Check your email” screen.

Continue with Google

Click the Google button to sign up in one click. Google-verified accounts skip the email-verification step.

Verify your email

Open the email titled Verify your email and click the link. If the link expired, sign in and visit /auth/verify; the page shows a Resend verification email button.

Sign in

Go to /auth/login and either:

• Enter email + password and click Sign in, or
• Click Continue with Google.

On success you land on /dashboard. If you arrived via a link that needed authentication, you go back to that link after sign-in.

Forgot password

From the sign-in page, click Forgot password (or open /auth/forgot) and enter your email. We always show a generic “Check your email” message — even if the email is unknown — so attackers cannot probe which emails have accounts.

Open the reset email and follow the Firebase link to set a new password. After resetting, sign in normally.

Sign out

Click your email at the bottom of the dashboard sidebar to open the user menu, then Sign out. The session is cleared; you land back on the landing page.

Change email or delete account

Both happen out-of-band for now. Email a request to [email protected] and we will action it manually. A self-serve flow is on the roadmap.