One assistant. One payment. Forever.
We don't think a chat widget should cost more than your hosting. So it doesn't. One-time payment per assistant. No subscriptions, no surprises, no “starter tier” that breaks the moment you get traction.
One assistant, one payment
- Up to 50 scenarios & 30 source files
- AI drafts scenario answers from your uploaded docs
- Two-tier intelligence (Scenarios + AI)
- Browser-native AI on desktop
- Scenarios mode on iOS & cellular
- Up to 5 MB per file, 100 MB total
- Website crawl + manual subpage curation
- One-line embed for any platform
- Up to 1M widget loads / month per assistant
- Lifetime updates to the SDK
- Founder badge in your dashboard
High volume or many assistants? Let's talk.
Running an agency, deploying across many brands, or expecting more than 1M widget loads / month on a single assistant? Send us a note with what you're building — we'll come back with a price that makes sense.
- Higher-volume traffic beyond the 1M / month cap
- Bulk pricing on multiple assistants
- Per-client setup for agencies
- Internal portals across teams or brands
- White-glove onboarding if you need it
- Direct line to the founder, not a ticketing queue
No surprise line items.
Every other chat tool eventually shows up with a bill you didn't sign up for. Zupport.chat doesn't. Here's what we promise will never be on your invoice:
- ○No monthly fee
- ○No per-message or per-resolution charges
- ○No per-seat pricing — you are the only seat that matters
- ○No "AI tokens used up" overage bill
- ○No vendor lock-in on your conversation history (there is none — it lives in the browser)
Two years of chat widget, side by side.
A typical e-commerce site runs its support stack for years, not months. Here's what each option costs over 24 months at modest traffic.
| Zupport.chat | Tidio | Crisp | Intercom Fin | |
|---|---|---|---|---|
| Monthly fee | $0 | $29 | $25 | variable |
| Per-resolution / overage | $0 | Per-seat add-ons | Per-seat add-ons | $0.99 / resolution |
| Total over 24 months | $79 — $99 (once) | $696 | $600 | $1,000+ |
| Cost at year 5 | still $79 — $99 | $1,740 | $1,500 | $2,500+ |
Comparison uses published 2025 pricing pages. Your mileage will vary; the trend won't.
The honest answers.
Why one-time and not subscription?
Because the costs of running Zupport.chat don't scale with your traffic — the AI runs in the visitor's browser, not on our servers. There's no reason for us to bill you monthly, so we don't.
What does "one assistant" mean?
One assistant is one knowledge base + one configuration + one embed snippet, for use on one site, brand, or product. Run two stores? Buy two assistants. There's no per-site subscription either way.
Is there a free trial?
Instead of a trial, we offer a 14-day money-back refund — no questions asked. Build your assistant for real, embed it, and if it isn't pulling its weight, email us. Refund processed via Polar.sh.
Are there usage limits?
No per-message AI cost (the AI lives in the visitor's browser). The standard $79 / $99 plan includes:
- 30 source files per assistant (up to 5 MB each, 100 MB total)
- 50 scenarios per assistant
- 1,000,000 widget loads per month per assistant
For best search quality, keep your knowledge base under 1,000 chunks (roughly 200–300 pages of content). If you need higher traffic limits or more assistants, our Agencies & Enterprise tier covers it — drop us a line.
What happens when founder pricing sells out?
The first 100 customers pay $79 and keep that price locked in for that assistant. After that, new assistants are $99. Existing assistants don't change price — your founder slot is yours.
Do you offer agency / volume pricing?
Yes — our Agencies & Enterprise tier covers bulk pricing across multiple assistants, higher-volume traffic beyond the 1M / month cap, and white-glove onboarding. Email [email protected] with what you're building and we'll come back with a number that makes sense.
Skip the subscription. Embed the assistant.
$79 while founder pricing lasts.