No per-seat tax
Crisp's bill grows with every teammate you add. Zupport.chat has no seats — buy once, embed forever.
Crisp alternative
Skip Crisp's $25–95/seat/mo bill. Get the AI for $79 once.
Crisp is one of the better-designed widgets out there, but the per-seat pricing punishes growth. Zupport.chat gives you the AI customer support layer — scenarios for instant deterministic replies, AI for the long tail — for one $79 payment.
01 · Why teams switch
Three reasons Crisp customers move to Zupport.chat.
AI without the add-on tier
Crisp gates Magic Reply behind specific plans. Zupport.chat includes the on-device AI in the same $79 — there's no AI upgrade tier.
No history to store
Crisp persists conversations server-side, creating a GDPR surface area. Zupport.chat runs on the visitor's device and stores nothing centrally.
02 · Side-by-side
Zupport.chat vs Crisp, plainly.
Sourced from each company's published pricing page. Your numbers will vary; the ratio won't.
| Zupport.chat | Crisp | |
|---|---|---|
| Pricing | One-time $79 | $25–95 per seat per month |
| AI inbox | Built in, unlimited | Magic Reply add-on, plan-gated |
| Seat math | No seats | Multiply by team size |
| 12-month cost (3 seats Pro) | $79 | ~$900 |
| Where the AI runs | On the visitor's device | Crisp servers |
| Vendor lock on chat history | No history stored | Stored on Crisp |
03 · Questions
What people ask before switching.
Does Zupport.chat replace the Crisp live inbox?
No. Zupport.chat is AI-only. If you depend on a shared team inbox with notes, tags, and SLA, keep Crisp (or use a focused help desk) for that. Pair Zupport.chat for FAQ deflection on top.
Will Crisp's chatbot scripts port over?
Crisp scripts and Zupport.chat scenarios are different formats, but the content does. Copy your most-used canned replies into Zupport.chat scenarios — it takes minutes per scenario.
Can I keep Crisp running while I test Zupport.chat?
Yes. They use different custom elements so they coexist. Embed Zupport.chat in a subset of pages first if you want a controlled rollout.
Do I lose ticket history if I switch?
Zupport.chat doesn't carry over history because it doesn't store any. If you need historical tickets, export them from Crisp first.
How long until the $79 pays off vs. Crisp?
On Pro at $25/seat/mo, the one-time fee pays for itself in ~3 months. After that you're ahead forever.
Stop renting your chat widget.
$79 once. No per-seat fee, no AI add-on tier, no quarterly bill.