It's not a marketing campaign
AppSumo-style “lifetime” deals typically run for 8 weeks at the launch discount, then revert to a normal subscription. Zupport.chat is one-time forever — that's the product.
Most 'lifetime deals' come with caveats: lifetime of the product (which the vendor shuts down a year later), lifetime up to N conversations, lifetime if you also buy the higher tier. Zupport.chat is the real thing — a one-time payment, baked into the business model. We don't bill again because we don't have a subscription product.
AppSumo-style “lifetime” deals typically run for 8 weeks at the launch discount, then revert to a normal subscription. Zupport.chat is one-time forever — that's the product.
Many lifetime deals work because they cap you at a usage level you'll outgrow. Zupport.chat's 1M widget loads per month per assistant covers most ecommerce stores comfortably.
The AI runs in the visitor's browser, so we don't pay per-message inference. That's why we can offer a real lifetime price without a hidden meter.
Sourced from each company's published pricing page. Your numbers will vary; the ratio won't.
| Zupport.chat | Typical 'lifetime deal' SaaS | |
|---|---|---|
| Payment | One-time $79 | One-time but capped |
| Usage limit | 1M widget loads/mo per assistant | Often capped at low N |
| Feature gating | All features included | Higher tiers locked behind upgrade |
| AI inference cost to us | Zero (runs on visitor device) | Per-message cost — eventually limits you |
| Vendor incentive to honour it | Aligned (no recurring revenue tail) | Misaligned (recurring is more profitable) |
For as long as Zupport.chat exists, your one-time payment grants you access. We commit to maintaining the embed runtime and the dashboard. If we ever shut down (we don't plan to), we'll open-source the SDK so your site keeps working.
No. The first 100 customers get $79 (founder pricing). After that the price ticks to $99 — still one-time, still lifetime. There's no countdown to a different model.
Each assistant includes 1,000,000 widget loads/month. If you exceed that, the Agencies & Enterprise tier covers it. Most stores never come close.
Probably, on new purchases. Your existing assistant stays at the price you paid.
No catch on the pricing. The trade-off is technical: Zupport.chat is AI-only (no live agents) and runs the model on the visitor's device (so iOS visitors fall back to scenario-only).
$79 once. AI included. No countdown, no upsell, no recurring bill.